LeaseAccelerator announced that Tracy Henriques has joined the company as Vice President of Customer Success. Henriques will assume responsibility for LeaseAccelerator’s multi-tiered global support team as well as the account managers that partner with customers to achieve their business goals. Prior to joining LeaseAccelerator, Henriques was the Vice President of Customer Success at Microstrategy, where she built and led the Global Customer Success team for a multi-hundred dollar million revenue base of more than 4000 enterprise and OEM customers.

“The mission of Customer Success is to act as an advocate for our customers to ensure they receive the maximum value from their investment in enterprise lease accounting software,” said Tracy Henriques, vice president of customer success. “That means more than just providing best-in-class technical support. It means that we understand our customers’ priorities, goals and KPIs and that we develop a true partnership with them to realize their own vision of success.”

Before transitioning into Customer Success and Technology Operations roles over the past 10 years, Henriques spent the earlier part of her career working in both internal audit and public company auditor roles. She started her career at PriceWaterhouseCoopers after earning a Bachelor of Commerce, Accounting and Management degree from the University of Melbourne.

“Tracy’s combination of accounting, audit and customer success experience makes her the ideal executive to lead our Customer Success organization as we move into the next phase of customer engagement at LeaseAccelerator,” said Jay McGlynn, chief revenue officer. “I’m looking forward to working with Tracy to help our customers achieve not only compliance with the new lease accounting standards, but the cost savings that can be achieved through better management of their enterprise-wide leasing portfolio -- both real estate and equipment leases.”