Northteq helped LBX Capital, the financing arm of LBX Company, transform its credit operations using the Aurora platform. This implementation has led to a 311% increase in financed units, a 264% rise in applications and a 275% growth in contracts from December 2023 to December 2024. LBX Capital supports Link-Belt Excavator dealers nationwide by offering tailored lending options that strengthen dealer relationships and enhance the purchasing experience for customers.
“Before Aurora, our credit approval process involved hundreds of emails and hours of coordination just to move a batch of contracts forward,” said Tim Logan, general manager of LBX Capital. “Now, we can process and score applications in just seven minutes, giving dealers real-time decisions in minutes, not hours.”
Aurora automated LBX Capital’s credit approvals, eliminating operational bottlenecks and back-and-forth emails with dealers, making the financing process seamless for both borrowers and dealers. As a result, LBX Capital reduced credit approval times from hours to minutes and managed higher transaction volumes without delays for their initial onboarded dealers.
The numbers tell a compelling story, but perhaps more impressive is how LBX Capital achieved this growth without expanding its team. The Aurora platform's automation handled the increased volume seamlessly, proving that sometimes the best way to grow isn't just working harder – it's working smarter.
“Implementing Aurora saved us time and allowed us to manage more business in a short timeframe without delays for our dealers,” noted Logan. “With this level of automation, we’ve strengthened dealer confidence and laid the groundwork for long-term, sustainable growth.”
Building on this success, LBX Capital plans to expand its dealer network throughout 2025 while developing a dedicated dealer portal that will enhance security and make it even easier to track applications.
“Aurora's out-of-the-box automation allows our clients to take on more without compromising service quality,” said Kristian Dolan, chief executive officer at Northteq. “LBX’s success proves that even small process improvements can deliver big rewards - not only through stronger relationships with dealers and borrowers, but significant growth to the bottom line.”