Genpact announced a new multi-year agreement with GE HealthCare to transform and manage its U.S. leasing and lending operations.

The collaboration will leverage Genpact's digital technology solutions, specifically its business-process-as-a-service (BPaaS) operating model, to strengthen GE HealthCare's capabilities for customers acquiring new medical equipment through its existing suite of equipment loan and lease products. The BPaaS operating model is integrated with Genpact's AI-powered platform, Genpact Cora, offering a scalable and agile solution to help meet the company's needs.

This innovative solution has an open architecture, integrating generative AI and other emerging digital technologies. Adopting this platform gives GE HealthCare access to essential business benchmarks and insights, and key performance indicators, with upgrades and enhancements available to meet evolving market and customer demands flexibly.

"Rapid innovation in the healthcare industry compels leaders like GE HealthCare to continuously evolve their operating models, driving efficiencies and value beyond financial outcomes," said Anil Nanduru, Global Business Leader, High Tech and Manufacturing, Genpact. "We take pride in our longstanding history of co-innovation with GE HealthCare. We look forward to unlocking further meaningful value for both the organization and its customers, empowering them to thrive in a rapidly changing environment."

GE HealthCare's U.S.-based customers will benefit from Genpact's deep domain in healthcare and life sciences, and its expertise in the leasing and financial services industries, providing them with access to valuable insights and specialized knowledge in equipment finance, portfolio management, and customer operations support.