De Lage Landen (DLL) announced its 2013 annual results. The company reported 2.2% growth of its managed portfolio to reach 31.5 billion Euro ($43.4 billion USD) and net income of 1.546 billion Euro ($2.051 billion USD), an increase of 6.2% compared to last year. Conscious cost control and risk management, including impairment charges below the long-term average at 57 bps, contributed to a net profit of 402 million Euro (534 million USD).
“We are very pleased with the results of 2013. By managing our costs levels while further increasing our portfolio, we achieved another year of solid, healthy growth. Our partnership approach to financing made a significant contribution to our positive results. By working and thinking together with our partners, we are able to create original solutions that benefit their markets,” summarizes Chief Financial and Risk Officer and member of DLL’s Executive Board Frans Overdijk.
The company’s dedication to providing a one-of-a-kind customer experience is also reflected in its customer satisfaction rate. DLL’s biannual Partner Engagement Survey, conducted in 2013, reported a consistent result above the industry average. “The Executive Board is glad to see that our efforts and investment in our people continually pays off. And despite the call for efficiency, due to the dynamics in the global economy, we will remain flexible to address the needs in our global markets,” says Overdijk.
Further evolving its global footprint with strong local teams, DLL opened new offices in Turkey and India in 2013. And is now supporting activities of its global customers through 5,400 employees in 36 countries. Additionally, DLL’s mobility arm Athlon Car Lease expanded to Sweden last year, now offering total mobility solutions in 10 European countries. DLL’s overall portfolio showed a balanced growth in all market segments in which it is active.
Overdijk concludes: “Our way of working together alongside our partners, combined with our industry knowledge, allows us to offer customers the right tools they need in these rapidly evolving times.”