Cannata Report presented GreatAmerica Financial Services with its 2019 Frank Award for Best Leasing Company during its 34th Annual Awards & Charities Dinner at The Madison Hotel in Morristown, NJ. The finance company was rated by office dealers as the top leasing category for the 10th time in 11 years.
The Best Leasing Company award recognizes the leasing companies that provide an outstanding mix of lease options, competitive rates, superior service and effective dealer communication. The Frank Award winners were chosen by 344 Office Equipment Dealers who responded in record numbers to The Cannata Report’s 34th Annual Survey this year. Winners were chosen in 11 distinct categories.
“In our 34th Annual Dealer Survey, the majority of the dealers who gave GreatAmerica a top rating cited the company’s excellent customer service and responsiveness, with many explicitly noting how easy it is to do business with them,” said CJ Cannata, President and CEO, The Cannata Report. “That message of outstanding customer service has been consistent year after year in our survey, exemplified by GreatAmerica’s continual top rating. We congratulate them on their accomplishment, one that is even more impressive when you consider the many changes taking place in the dealer channel.”
Jennie Fisher, Senior Vice President and General Manager of the Office Equipment Group at GreatAmerica. said consistently winning this award has only caused their team to up the ante on customer service year after year.
“This Award speaks to the consistent dedication our GreatAmericans have for our customers. Our team members strive to serve our office technology partners with an elite-level service that exceeds expectations. We are grateful to the independent dealer community and will use this win to fuel our passion for continued excellence,” Fisher said.
This marks the third set of awards for GreatAmerica Financial Services this year, having been honored with two Managed Print Services Association Leadership Awards for ‘Best MPS Professional Services Provider’ as well as a joint Award for ‘Best MPS Industry Collaboration’. Earlier this year, GreatAmerica was also recognized by DecisionWise, a U.S.-based employee engagement consulting firm, as a 2019 Employee Engagement Best Practice Award Winner.