Isuzu Finance of America accomplishes a milestone of 10 years in business as the financial captive for Isuzu Commercial Trucks of America, Inc. As part of this year’s celebration Isuzu Finance is recognizing loyal customers who have leased or financed an Isuzu truck since their inception in 2007. Additionally every Isuzu Dealer will receive a 10th Anniversary Crystal Award to commemorate their loyalty and partnership throughout the years.
Several key events include hosting a continental breakfast at the National Truck Equipment Association’s 2017 Work Truck Show in Indianapolis, Indiana and being a key sponsor at Isuzu Commercial Truck of America Dealer Meeting in San Antonio, Texas.
Company President, Ken Kuhara, remarked: It is an exciting time for everyone in the Isuzu Finance family. In our first ten years we have grown from a very modest startup to an established nationwide financial services company with extremely high quality and customer satisfaction marks.”
The single most recognized business practice throughout the company’s ten-year history is its focus on the Dealer and Customer experience. “Both the dealerships and our customers prefer us because they know they can call our credit analysts anytime and speak to a real person; we’re here until 8 o’clock in the evening. We have a great team; we get how to make real connections with our customers and that’s what gives us a competitive advantage. Even with our phenomenal growth, we still maintain that personal touch with everyone” said Jim DeFrank, Senior Vice President and General Manager.