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Penske Relaunches Truck Rental Website for Business Customers

June 19, 2024, 07:10 AM
By
Topic: Rental News

Penske Truck Rental announced the relaunch of its newly revamped website at PenskeTruckRental.com for commercial truck rental customers. The redesigned reservation flow introduces a modern, intuitive design to enhance and speed up the customer experience, ensuring a seamless and efficient process for business users. Key features designed to improve user interaction and satisfaction include:

  • Truck First Selection with Enhanced Menu: Commercial customers can now select their desired truck first, utilizing an enhanced menu that offers multiple vehicle category selections for greater convenience.
  • Interactive Pricing Map: The new, interactive map displays pricing at each location, simplifying the process of finding the best rental options.
  • Enhanced Insurance Coverage Options: Penske now offers separate Loss Damage Waiver and Liability Insurance Alternative coverages, providing more flexibility compared with the previous bundled Penske Protection Plan.

Additionally, Penske's website has undergone a significant aesthetic upgrade, featuring a modernized design that is more visually appealing and user-friendly. This fresh look enhances the overall browsing experience and makes navigation more intuitive, allowing customers to easily find the information they need.

A standout feature of the new website is the upgraded Penske Vehicle Selection Guide page. This enables customers to compare different vehicle types effortlessly, aiding in the decision-making process by presenting clear and concise information on various rental truck options.

Kevin Malloy, Senior Vice President of Rental for Penske, emphasized the benefits for new customers: "Our goal with the new website is to provide a more efficient, user-friendly experience for our customers. The modern design, coupled with new features like the Interactive Pricing Map and Vehicle Selection Guide, ensures a better user experience that also helps customers make informed decisions quickly and with confidence."

Penske's new website is mobile-friendly and aims to better meet the evolving needs of commercial customers, enhancing overall efficiency and user experience in the truck rental process.

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