The Equipment Leasing and Finance Association (ELFA) announced its 2018 Operations and Technology Excellence Award will go to CWB National Leasing Inc. The award-winning project will be showcased during ELFA’s Operations and Technology Conference, Sept. 17-19 at the Loews Philadelphia Hotel in Philadelphia.

CWB National Leasing is recognized for developing and implementing FELIX, a custom-built core system replacement that streamlines all aspects of the financing process. CWB National Leasing developed the system in house, allowing it to tailor the system to specific processes to deliver the best service possible. The new system replaced legacy systems with one final product, designed to be scalable with the ability to react quickly to market changes and take on future growth, while serving customers with increased speed, accuracy and efficiency.

“CWB National Leasing’s transformation project embodies many of the areas that challenge organizations’ ability to successfully untangle the wires and evolve their business,” said Jennifer Martin, Vice President, Vendor Program Development and Operational Controls at Key Equipment Finance and Subcommittee Chair for the award. “Use of a progressive project methodology, implementing technology to prepare their business for the future and focusing on the people and processes needed to excel are all reasons CWB National Leasing was chosen as this year’s award winner. We look forward to hearing their story at the ELFA Operations and Technology Conference in September.”

“ELFA is pleased to showcase innovative uses of technology in the equipment finance industry,” said Ralph Petta, ELFA President and CEO. “We congratulate CWB National Leasing, whose winning project is a testament to the spirit of innovation underway in the equipment finance industry and the commitment to excellence that embodies the spirit of this award.”

The Operations and Technology Excellence Award identifies and recognizes equipment leasing and finance companies that have demonstrated best practices in developing and implementing innovative uses of technology or creative business processes to improve operations, enhance customer interactions, enter new markets and build overall ROI. The program brings the backroom to the foreground, spotlighting the best in the industry as an example for others. More information about the award and a list of previous winners is available here. 

Information about the 2018 ELFA Operations and Technology Conference, Sept. 17-19 at the Loews Philadelphia Hotel is available here.